What are Chatbots? Chatbots are a chatty computer system that can respond to texts and requests efficiently. It’s a great way to interact with current and prospective customers. This program is run through Facebook messenger, that is why it’s such an effective way to reach your customer. Unlike it’s predecessor email marketing, these messages are a lot more effective because of the popularity of Facebook and Facebook messenger.
Chatbots are the future of email marketing. Email marketing has dominated the online marketing space for a long time for there wasn’t many customer retention techniques and nor abilities to keep your customers up to date with specials and events going on with the business. Chatbots are an interactive and efficient way to not only keep your customer engaged with your business but take them on a journey. The open rates on Chatbots are consistently over 85%.
Chatbot Design Process
This chart will walk you through our chatbot design process.